Last Updated: 06 June 2026

Welcome to Smart Talk. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Us

Smart Talk Phone Shop & Telecommunications
83/A Galle Road, Beruwala 12070, Sri Lanka

Email: info@smarttalk.lk
Alternative Email: smarttalklanka@gmail.com
Phone: +94 77 089 0506
Website: www.smarttalk.lk

2. Acceptance of Terms

By accessing our website, placing an order, contacting us, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Products and Services

Smart Talk offers mobile phones, accessories, telecommunications products, electronics, and related services.

We strive to ensure that product descriptions, specifications, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and update information without prior notice.

4. Pricing

All prices displayed are in Sri Lankan Rupees (LKR) unless otherwise stated.
Prices may change without prior notice.
Promotional prices and discounts are available only during the specified promotion period.
We reserve the right to cancel orders resulting from pricing errors.

5. Orders

When placing an order:

You agree to provide accurate and complete information.
Orders are subject to availability and acceptance.
We reserve the right to refuse, cancel, or limit any order at our discretion.
An order confirmation does not guarantee product availability.

6. Payments

Payments may be made using available payment methods offered on the website.

Smart Talk does not store sensitive payment card information. Payments are processed through secure third-party payment providers.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on location and courier services.
Delays caused by courier companies, weather conditions, public holidays, or circumstances beyond our control are not our responsibility.
Customers are responsible for providing accurate delivery information.

Additional shipping policies may be outlined in our Shipping & Delivery Policy.

8. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Products may not be eligible for return if:

They have been used or damaged by the customer.
Original packaging, accessories, or invoices are missing.
The product falls under a non-returnable category.

9. Warranty

Warranty coverage depends on the manufacturer, supplier, or warranty provider.

Warranty claims may require:

Original invoice or proof of purchase.
Product inspection by authorized personnel.
Compliance with warranty conditions specified for the product.

Physical damage, liquid damage, unauthorized repairs, and misuse are generally not covered by warranty.

10. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Distribute malware, viruses, or harmful software.
Interfere with the operation or security of the website.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, designs, and software, is the property of Smart Talk or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Smart Talk shall not be liable for:

Indirect or consequential losses.
Loss of profits, data, or business opportunities.
Service interruptions beyond our reasonable control.
Errors or inaccuracies in website content.

Our total liability shall not exceed the amount paid for the relevant product or service.

13. Third-Party Services and Links

Our website may contain links to third-party websites or services.

Smart Talk is not responsible for the content, availability, security, or privacy practices of third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

15. Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Changes will become effective immediately upon publication on this website.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Sri Lanka.

Any disputes arising from the use of our website, products, or services shall be subject to the jurisdiction of the courts of Sri Lanka.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact: