Last Updated: 06 June 2026
Welcome to Smart Talk. We value your privacy and are committed to protecting any personal information you provide when using our website, services, or contacting us.
1. Who We Are
Smart Talk Phone Shop & Telecommunications
83/A Galle Road, Beruwala 12070, Sri Lanka
Email: info@smarttalk.lk
Alternative Email: smarttalklanka@gmail.com
Phone: +94 77 089 0506
Website: smarttalk.lk
2. Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
- Information provided through contact forms or inquiries
Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Date and time of visits
Order Information
- Products purchased
- Payment details (processed securely through third-party payment providers)
- Shipping and delivery information
3. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Respond to customer inquiries and support requests
- Provide after-sales services
- Improve our website and customer experience
- Send order updates and service notifications
- Prevent fraud and enhance website security
- Comply with legal obligations
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may choose to disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Delivery and logistics providers
- Payment processing providers
- Website hosting and technical service providers
- Government authorities when required by law
All third-party providers are expected to maintain appropriate security measures for your information.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Meet legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information where legally permissible
- Withdraw consent for marketing communications
To make such requests, please contact us using the details below.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Smart Talk Phone Shop & Telecommunications
83/A Galle Road, Beruwala 12070, Sri Lanka
Email: info@smarttalk.lk
Alternative Email: smarttalklanka@gmail.com
Phone: +94 77 089 0506